AI · Data · Automation Consulting

AI systems built to last in production.

We build the retrieval, agents, evaluation harnesses, and observability your team needs to run AI in production — then hand over the system and the tests, so it keeps working without us.

Built for manufacturing, construction, DTC & specialty brandsFixed scopeYou own the system
How we work

We start with your business, not the model.

Most AI shops arrive with a solution looking for a problem. We do the opposite — learn how your business actually runs, then find where AI earns its place.

01

Learn your business

We start with your strategy, your goals, and what actually matters to you — not with the assumption that AI is the answer.

02

Map the terrain

We map your real problems and the workflows behind them — the AI-shaped ones and the ones that aren't — so nothing important gets missed.

03

Design the strategy

You get a holistic plan: where AI pays off, where it doesn't, and how the pieces fit together — as deeply integrated into your strategy as you want us to be.

04

Build & integrate

We stand up the system and slot it into how your team already works — so it helps people do their jobs, instead of becoming another tool they avoid.

05

Monitor & refine

We watch it in production and keep improving it — activating more of your proprietary data over time, so it gets better the longer it runs.

Systems in production

Real systems. Not slideware.

A look at what we've actually built — the architecture, not the logo wall. Here's one, end to end.

Retrieval knowledge base · architecture runs in your cloud
01
Ingest
Recorded calls land in your own object store — raw and rebuildable.
02
Structure
Chunked and filtered to the voice that matters — noise excluded.
03
Embed & index
Vectors and full-text sit side by side in pgvector.
04
Retrieve & rerank
Hybrid semantic + keyword search, reranked to the best few.
05
Grounded answer
The model answers only from cited sources — or says it doesn't know.
Data residencyEvery model call runs through your own cloud. Source data never leaves your account.

AI bid estimator

In build

Reads an incoming bid PDF, matches every line to the contractor's own cost codes, and prices it from decades of their historical bids. An enum-locked matcher can't invent a code and abstains when unsure — every line lands in a human review doc, nothing is silently dropped.

dual PDF extractorsenum-locked matchingClaude Sonnet · Opus · Haikudeterministic pricing

Conversational ordering agent

In production

Turns “restock my usuals” into a finished cart — resolves items against real purchase history, drives a live browser to build the order across the right stores, and verifies the cart after every action. Hands back a one-click-from-done checkout; a human always places the order.

browser automationpost-action verificationPostgres FTShuman-in-the-loop

First-party conversion pipeline

In production

Captures the full purchase-and-booking funnel first-party and mirrors conversions to ad platforms server-side — so attribution survives cookie loss and ad-blockers. One event, deduplicated across browser and server, with order persistence that never breaks when a tracker fails.

Cloudflare WorkersMeta CAPI + GA4Stripe / Cal webhooksSupabase

Self-healing observability

In production

Synthetic checks watch the live site every few minutes. On a bad deploy it automatically rolls back to the last good version and reports what broke and that it's fixed — otherwise it escalates with the exact ask. Guardrailed to act once, safely.

Python daemonCloudflare Pages APIstate machineauto-rollback

Edge experimentation

In production

JSON-configured experiments swap landing pages at the edge with zero flicker and fan a single ad URL across variants. Assignment is deterministic and measured on first-party data — and fails open to the control page if anything ever goes wrong.

Cloudflare Workersdeterministic assignmentedge routingSupabase

Meeting-intelligence pipeline

In production

An unattended pipeline pulls every recorded meeting, structures it into transcript, summary, action items and participants, and upserts it into a queryable database — idempotent and self-reconciling, so re-runs never duplicate and old records upgrade in place.

scheduled ETLidempotent upsertdedupSupabase

Client-identifying details are anonymized. Every system above is real — running in production or in active build.

What we build

The same rigor, across four lanes.

Wherever AI moves the needle in your business, we build it end to end — and leave it running.

AI Systems

Embed AI into your production software — agents, retrieval, tool use — with the evaluation and observability that keep it reliable after launch, not just in the demo.

LLM workflowsagent architecturesretrieval / RAGeval harnessesobservability
Shipped A citation-grounded knowledge base running inside a client's own cloud.
01Plan
02Retrieve context
03Act & verify
04Hand off result

Data & Knowledge

Turn scattered documents, transcripts, and expert sessions into a searchable system your team can actually query — before that knowledge walks out the door.

ingestion pipelinesvector + hybrid searchknowledge basesoperator UIs
Shipped Years of recorded expert calls, searchable in plain language.
why did we change the Q3 bid rule?
2019 succession memo · §40.94
Estimator interview · 12:040.88

Automation

Remove the boring middle. We build the integrations, internal tools, and automated workflows that quietly run the parts of your operation people shouldn't be doing by hand.

integrationsinternal toolsscheduled jobsmonitoring & alerts
Shipped An AI estimator built on a contractor's own historical bids.
WebhookEnrichRoute
Ran 2m ago · 1,204 this week

Growth Systems

Marketing automation and direct-to-consumer funnel optimization — the lifecycle, segmentation, and conversion machinery that turns traffic into revenue, instrumented end to end.

lifecycle email / CRMfunnel optimizationanalytics & attributionpaid-media ops
Shipped A first-party growth & conversion stack for a DTC brand.
Visitors
Add to cart
Checkout
conversion, instrumented end-to-end
Why it works

Anyone can deploy a model. Few make it stick.

When the software itself is a commodity, three things decide whether an AI system creates real, lasting value — and they're where we spend our effort.

It has to get used

The best model is worthless if your team won't touch it. We build systems that fit your existing processes and help people do their jobs — so they get adopted, not avoided.

It has to compound

AI that gets better the longer it runs. We continuously activate your proprietary data — the one advantage competitors can't copy — so your edge compounds instead of commoditizing.

It has to last

Resilient, observable, and yours. We hand over the system and the tests, engineered to keep working in production long after we're gone.

Why this is hard

Most AI never survives the handoff to production.

That's the problem we're built for. We close the gap with engineering rigor — not optimism.

Only 4 of 33 AI pilots ever reach production.We build for the four.
01

Evals before features

We build the evaluation harness first — quality is measured, not hoped for.

02

Observable in production

Logging, monitoring, and alerts from day one. You see it working — or breaking.

03

You own it — and the tests

Code, infra, docs, and the eval suite are yours. It keeps running without us.

04

Built to your bar

Security and compliance (SOC 2, etc.) engineered in when the engagement needs it.

>80%
of AI projects fail — roughly twice the rate of non-AI IT projects.
RAND Corporation · 2024
4 / 33
AI pilots that actually reach production. The rest stall out.
IDC · Lenovo CIO Playbook · 2025
17→42%
one-year jump in companies scrapping most of their AI initiatives.
S&P Global Market Intelligence · 2025
~95%
of enterprise generative-AI pilots deliver zero measurable return.
MIT · 2025

Sources: RAND (RRA2680-1) · IDC/Lenovo CIO Playbook · S&P Global VotE: AI & ML · MIT NANDA — 2024–2025.

Who we are

Two operators. One practice.

Senior enough to scope it, hands-on enough to build it. The people who scope your work are the people who build it.

David Koi
Founder
David Koi

Georgia Tech engineer and former Capital One PM. Three-time founder. Builds Koi Labs systems end to end — spec to production.

Georgia Tech3× FounderEngineerDesigner
Alex Han
Partner
Alex Han

Ex-SunTrust banker who spent seven years shipping IoT infrastructure at Cox to two million homes. Leads client engagements and the deal side — early conversations to shipped product.

Ex-SunTrustCox / IoT @ scaleSerial EntrepreneurBarcelona

Have a problem worth solving?

Tell us the goal. If it's a fit, we'll set up a scoping call and turn it into a fixed-scope plan within a week.